1. You’re Not Receiving Status Updates
If you haven’t heard from the insurance adjuster in a week or two—or worse, several weeks—it may be a sign your case is slipping through the cracks.
How to Fix It:
- Contact the adjuster in writing and ask for a formal status update.
- Keep a record of all phone calls, emails, and messages.
- If there’s still no response, an attorney can step in and send a formal demand. Contact our office to discuss your case.
2. Your Medical Bills Aren’t Being Paid
Are you getting notices from your provider saying your bills are unpaid? That’s a red flag—and a sign the insurance company may be dragging its feet.
How to Fix It:
- Request an itemized billing statement from your provider.
- Send the bills to the insurer and keep a copy for your records.
- Speak with your attorney about filing a WC-205 form if treatment is delayed. A response is required within 5 business days.
3. Your Wage Benefits Are Missing or Stopped Suddenly
If you haven’t received your Temporary Total Disability (TTD) checks—or they’ve stopped without warning—something’s wrong.
How to Fix It:
- Verify your weekly wage calculation and benefits schedule.
- Ask the insurance company for an explanation in writing.
- Ask your attorney about requesting a hearing to dispute a benefits stoppage.
4. Your Doctor’s Treatment Plan Is Being Ignored
When your doctor recommends surgery, therapy, or testing—but weeks go by with no approval—that’s a classic insurance stall tactic.
How to Fix It:
- If you are not yet represented speak to an attorney about your options under Georgia workers’ compensation law to demand treatment approval.
- Follow up with the insurer regularly and keep records.
- Your attorney can request a hearing if the insurance company continues to ignore the request.
5. You’re Being Asked to Re-Submit Forms Over and Over
Submitting the same forms multiple times is more than frustrating—it’s a sign of mismanagement or deliberate delay.
How to Fix It:
- Always keep digital and physical copies of your submissions.
- Respond with proof of earlier delivery (e.g., email timestamps, certified mail receipts).
- Escalate to a supervisor
- Consult an experienced Georgia workers’ compensation attorney to intervene.
6. You’re Being Transferred or “Passed Around”
If you’re always being told “That’s not my department,” it may be an excuse to delay action on your claim.
How to Fix It:
- Document all contact names, titles, and what they told you.
- Request to speak with a senior claims handler or supervisor.
- Let an attorney take over communication and demand accountability.
The post 6 Signs Your Case Is Being Ignored by the Insurance Company (And How to Take Action) appeared first on Georgia Workers Compensation blog.
